TO MAKE A WARRANTY CLAIM PLEASE FOLLOW THE BELOW PROCEDURE:
If you find that a part is missing:
a. Send a completed copy of this form along with a copy of the sales receipt or packing slip (required) to our sources of contact.
Should service be required by reason of defect:
a. Please submit digital pictures (clearly showing defect) along with a completed copy of this form and a copy of
the salesreceipt or packing slip (if available) to Parts@9to5seating.com
b. If unable to submit photos, we will require the defective item be shipped prepaid, along with a completed copy of
this formand a copy of the sales receipt or packing slip (if available) to:
9 to 5 Seating
Attn Parts Dept
3211 Jack Northrop Ave
Hawthorne, CA 90250
*Any returned product should be carefully packed to avoid further damage during shipment, and must be shipped Prepaid via a carrier capable of providing proof of delivery.
** REPLACEMENT PARTS SHIP 48 HOURS AFTER THE REQUEST IS PROCESSED.